{"basic": {"sex": "男", "make": [], "name": "张明", "email": "zhangming@example.com", "isAge": "1", "photo": "https://oss.flowktech.com/2025/11/23/c867dbbd6c174d54911bbf060520da7b.jpg", "place": "上海", "height": "178cm", "mobile": "18812345678", "nation": "汉", "weight": "70kg", "politic": "群众", "birthday": "1990-05-15 00:00:00", "marriage": "未婚", "photoShow": "1", "workYears": "5年工作经验"}, "config": {"skin": "#333333", "fontSize": "13", "fontFamily": "EditorYaHei, sans-serif", "lineHeight": "0.7", "pageMargin": "30", "modulePadding": "20"}, "modules": [{"data": {"job": "酒店前台", "city": "上海", "date": "一个月内到岗", "salary": "10000-15000/月"}, "name": "intention", "sort": 0, "value": "求职意向", "visible": "1"}, {"data": {"grade": [], "major": "", "title": "", "school": ""}, "name": "target", "sort": 1, "value": "报考信息", "visible": "0"}, {"data": [{"uid": "3c371b79-5c1f-4900-b318-0805906350a2", "isNow": "0", "level": "本科", "major": "酒店管理", "editor": "

专业成绩：GPA 3.5/4.0（专业前10%）

主修课程：酒店管理概论、前厅客房服务与管理、客户关系管理、酒店英语、服务礼仪、餐饮服务与管理、旅游市场营销、物业管理、计算机应用基础等。

", "school": "上海酒店管理学院", "endTime": "2019-06-30 00:00:00", "startTime": "2015-09-01 00:00:00"}], "name": "edu", "sort": 2, "value": "教育背景", "visible": "1"}, {"data": [{"job": "前台接待员", "uid": "78ef698e-03f9-4258-9bf5-ce37241cbbcc", "name": "上海浦东万豪酒店", "isNow": "0", "editor": "

负责客户入住登记、退房结算、预订管理全流程操作，日均处理50+入住/退房订单，客户满意度达98%；
熟练操作Opera PMS系统，准确维护客户信息及房态，确保预订数据零差错；
处理客户咨询、投诉及特殊需求，成功解决客房升级、账单争议等复杂问题20+起/月；
协助完成团队排班与前台服务流程优化，将入住办理平均时长缩短至3分钟内；
参与酒店促销活动策划，协助完成季度业绩目标达成率115%。

", "endTime": "2024-06-30 00:00:00", "startTime": "2019-07-01 00:00:00"}], "name": "work", "sort": 3, "value": "工作经验", "visible": "1"}, {"data": [], "name": "project", "sort": 4, "value": "项目经验", "visible": "0"}, {"data": [], "name": "intern", "sort": 5, "value": "实习经历", "visible": "0"}, {"data": [], "name": "campus", "sort": 6, "value": "校园经历", "visible": "0"}, {"data": {"editor": "

前台系统操作：熟练使用Opera PMS、Fidelio等酒店预订管理系统，数据录入准确率99.5%；
客户服务：具备5年一线服务经验，擅长处理客户投诉与需求升级，客户留存率提升12%；
语言能力：英语CET-6（580分），可流利进行中英文商务沟通，阅读英文酒店运营文档；
办公技能：熟练使用Office（Word/Excel/PowerPoint），Excel数据透视表处理入住数据分析。

", "skills": [{"name": "前台系统操作", "value": "90", "showDegree": "1"}, {"name": "客户服务", "value": "95", "showDegree": "1"}, {"name": "英语", "value": "85", "showDegree": "1"}, {"name": "办公软件", "value": "80", "showDegree": "1"}]}, "name": "skill", "sort": 7, "value": "技能特长", "visible": "1"}, {"data": {"awards": ["2021年度优秀员工", "2022季度客户满意度之星", "万豪集团服务标准培训认证"], "editor": "

2021年获酒店“优秀员工”称号，客户投诉处理满意度100%；
2022年连续3个月获评“客户满意度之星”，入住客户好评率达99.2%；
持有万豪国际集团前台服务认证证书，精通国际品牌酒店服务标准。

"}, "name": "award", "sort": 8, "value": "荣誉证书", "visible": "1"}, {"data": {"editor": "

5年连锁酒店前台服务经验，熟悉前厅全流程操作，具备扎实的客户服务与问题解决能力；
精通Opera PMS系统及酒店服务标准，能高效处理多任务场景，日均处理50+订单且零差错；
具备优秀的沟通协调能力，可快速建立客户信任，成功处理复杂客诉20+起/月；
抗压能力强，适应酒店行业轮班制工作，曾协助团队完成重大节假日高峰期服务保障。

"}, "name": "self", "sort": 9, "value": "自我评价", "visible": "1"}, {"data": {"editor": "", "hobbies": []}, "name": "hobby", "sort": 10, "value": "兴趣爱好", "visible": "0"}, {"data": {"editor": ""}, "name": "other", "sort": 11, "value": "自定义", "visible": "0"}]}